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Delivery Worlwide via Priority & Express Shipping

ElvenDesignArt ElvenDesignArt

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Our Shipping & Delivery Policy is designed to assist you in understanding how we handle and ship all the orders you place to ElvenDesignArt shop and to assist you in choosing the proper method of shipping that suits your needs.

SHIPPING METHODS

We ship internationally, from Europe, Romania - via National Postal Services, with Priority AirMail Service - including tracking number and Express Shipping - Fast Courier AirMail Service - with tracking number.

Express Mail Shipping service is available only to specified countries and if it's available to your country you will see this option automatically added next to Priority Airmail before checking out.

PROCESSING TIMES

All the items available for purchase in ElvenDesignArt shop are ready made pieces-on stock and ready to be shipped immediately!

Ready made orders are shipped within 1-2 days of receiving full payment for the order, including shipping charges.
If an item is Made to Order or Custom Made after your specifications, I will inform you from our first conversations-after establishing the design- about the processing time for your custom item request.
Custom requests are available and can be arranged by contacting us directly at: studio@elvendesignart.com

SHIPPING & HANDLING

I love all my unique creations and want you to receive them in the same beautiful condition they were sent!
All orders are very safely and securely packaged to prevent damage in the shipping process. Depending on the value of the orders and the destination country, they may also be insured against loss or damage in transit.

Shipping charges shown, when you add items to your cart, are for Priority AirMail Service - with tracking number and they are based on size/weight, as well as destination.
Express Mail Service is available only to a limited number of countries and to check if you can use this option just add the wished items in your shopping cart with your complete address and it will show automatically as an option next to Priority Airmail Shipping.

Please note that for small flat packages sent via Priority Airmail with tracking number- we ship the items in special protected envelopes in order to keep the shipping prices for you as lowest as possible and it can be upgraded by selecting the Express Mail Service profile into your shopping cart.
Items that can be shipped in Flat Packages via Priority Airmail are specified in your available shipping options with prices between 10.00$ - 14.00$ depending on your location.

Track & Trace

We keep the tracking trace of your order during shipping by providing details regarding the departure from customs, processing and transit time, day and hour of arrival to your city for most of the countries that are located in Europe and United States.
For shipping to other countries, the tracking trace number provides only shipping date, hour of departure and arrival date to the delivery destination.

You can check the tracking number provided by us on any international track & trace website and also on your specific postal service website from your country.
Information needed to track your shipment will be retained by us and supplied to you upon shipment of your order. Specific delivery dates cannot be guaranteed 100% as they are entirely dependent on your location and the type of shipping service requested, as well as the time of year.

DELIVERY TIME

International shipments may take several days depending on the time needed to clear customs in each country.
Delivery time may vary depending on the destination country and volume of mail at the customs office at any given time!

While some orders may arrive much sooner than the specified time frame, please take into consideration the following timeframes:

Europe - EU countries:

  • Priority Airmail - flat packages- 7 days to 25 days
  • Priority Airmail - box packages- 5 days to 21 days

    Europe- Non EU countries::

  • Priority Airmail - flat packages- 10 days to 30 days
  • Priority Airmail - box packages- 9 days to 25 days

    United States::

  • Priority Airmail - flat packages- 9 days to 30 days
  • Priority Airmail - box packages- 7 days to 25 days

    Everywhere Else::

  • Priority Airmail - flat packages- 14 days to 40 days
  • Priority Airmail - box packages- 12 days to 35 days

Please take into consideration that during holidays, due to severe weather conditions or due to customs regulations in certain countries delivery time may take up to 6-8 weeks for shipping outside the European Union.

Important: For international orders, any applicable customs fees, duties, and taxes such as VAT imposed by the laws of your country cannot be calculated or included in shipping charges by the sender. They are only payable and due upon receipt as the sole the responsibility of the buyer/recipient.
Take into consideration that, if you are located outside the European Union, you might need to pay to your country the specific local taxes like customs fees, duties and any other specifications imposed by the law which are the legal responsibility of the buyer!

EXPRESS SHIPPING

Take note that the Express Mail Shipping service is available for most of the countries worlwide but there are some exceptions to which I can send only via Priority Airmail.

To check if you can use this option for your order just add the wished items in your shopping cart with your complete address and it will show automatically as an option next to Priority Airmail Shipping.
This means you can use it by just clicking on it and add it to your order payment checkout !

Express Shipping Delivery Time

Europe - EU countries:

  • Express Mail Service- 3 days to 7 days

    Europe- Non EU countries:

  • Express Mail Service- 6 days to 9 days

    United States:

  • Express Mail Service- 4 days to 9 days

    Everywhere Else:

  • Express Mail Service- 6 days to 12 days

ANY QUESTIONS?

We'll be happy to provide additional information or answer any questions.

Please Email us:
studio@elvendesignart.com

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