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Privacy Policy

Our Privacy Policy is designed to assist you in understanding how we collect and use the personal information you provide to us and to assist you in making informed decisions when using our site and our products and services.

SECURITY

Personal information provided on the website and payment transactions are transmitted through a secured server. We are committed to handling your personal information with high standards of information security. We take appropriate physical, electronic, and administrative steps to maintain the security and accuracy of personally identifiable information we collect. Our website uses advanced encryption technology, like Secure Sockets Layer (SSL), to protect your personal information during data transport. SSL encrypts ordering information such as your name, address and payment info.

PRIVACY POLICY

To help us achieve our goal of providing the highest quality products and services, we use limited information from our interactions with you and other customers, as well as from other parties. Because we respect your privacy, we have implemented procedures to ensure that your personal information is handled in a safe, secure, and responsible manner.
We have posted this privacy policy in order to explain our information collection practices and the choices you have about the way information is collected and used.

As we continue to develop our website and take advantage of advances in technology to improve the services we offer, this privacy policy likely will change. We therefore encourage you to refer to this policy on an ongoing basis so that you understand our current privacy policy.

THE INFORMATION WE COLLECT

Generally, you may browse the website without providing any personally identifiable information. However, we may ask you to provide personally identifiable information at various times and places on this website. In some cases, if you choose not to provide us with the requested information, you may not be able to access all parts of this website or participate in all of its features.

We receive and store any personally identifiable information you enter on the website, whenever you shop with ElvenDesignArt online, through our catalogs, or in our store, or information you give us in any other way, such as by subscribing to our newsletter. For example, we may collect the following personally identifiable information: your name, address, phone number and email address.

If you use one of our services, or participate in one of our giveaways or contests we may ask for additional information, such as your age, interests, or product preferences.

From your purchases and other interactions with us, we obtain information concerning the specific products or services you purchase or use.

When you visit this website we use the automatically collected information for a number of purposes, such as improving our site design, product assortments, customer service, and special promotions only with your permission and agreement.

HOW WE USE THE INFORMATION WE COLLECT

 We rely on a number of legal bases to collect, use, and share your information.

Your information is used to provide the services you requested and in our legitimate interest to improve our services for various purposes:

  • To complete your purchase transactions
  • To provide the services you request
  • To send you our latest catalogue and other offerings or promotions by mail if you agreed and subscribed to our newsletter
  • To provide other information concerning products you have purchased
  • To improve our customer service, and overall shopping experience
  • If necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law and as necessary for the purpose of our legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as: providing and improving our services.

YOUR INFORMATION & THIRD PARTIES

Information about our customers is important to our business. We share your personal information for very limited reasons and in limited circumstances, as follows:

Service providers: We engage certain trusted third parties to perform functions and provide services to oue shop, such as delivery companies. We will share your personal information with these third parties, but only to the extent necessary to perform these services.

Compliance with Law: We may provide access to information when legally required to do so, to cooperate with police investigations or other legal proceedings, to protect against misuse or unauthorized use of our website, to limit our legal liability, and to protect our rights or to protect the rights, property, or safety of visitors of this website or the public.

We may collect, use, retain, and share your information if we have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce these agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of our customers, or others.

Promotions & Giveaways: Your Personal Information and the information which ElvenDesignArt gathers is used by ElvenDesignArt for the express purpose for which it was collected. We do not provide Personal Information to other companies except where they are transport carriers or postal services directly involved in the delivery or sale of a product.
Occasionally we may collect Personal Information from you with your permission in the course of conducting promotions or giveaways and such promotions or giveaways may be conducted jointly with third parties who might have access to your Personal Information. In such circumstances the terms and conditions of such promotions or giveaways (jointly held or otherwise) will clearly state the intentions of the recipient(s) of your Personal Information. Otherwise, we do not provide your Personal Information to third parties to use for their own marketing purposes.

Links to external sites: ElvenDesignArt does not take any responsibility for its advertisers, outgoing links or any other part of its website that is not under direct or total control of ElvenDesignArt. We advise that you read the privacy policies of external sites before submitting personal information.
We are not responsible for the practices employed by Web sites linked to or from our Web site nor the information or content contained therein. Often links to other Web sites are provided solely as pointers to information on topics that may be useful to the users of our Web site. Please remember that when you use a link to go from our Web site to another Web site, our Privacy Policy is no longer in effect. Your browsing and interaction on any other Web site, including Web sites which have a link on our Web site, is subject to that Web site's own rules and policies. Please read over those rules and policies before proceeding.

CONTROLLING YOUR PERSONAL INFORMATION

By using this website, you are agreeing to accept the terms of our current privacy policy as described herein. If you do not agree with any part of this policy, you may not be able to use the website for purchasing any items.

We retain your personal information only for as long as necessary to provide you with our services, shipping services and as described in the Privacy Policy. However, we may also be required to retain this information to comply with our legal and regulatory obligations, to resolve disputes, and to enforce our agreements. We keep your data for the following maximum time period: 2 years.

You may choose to restrict the collection, delete or use of your personal information by sending an email to: studio@elvendesignart.com 

If you have previously agreed to us using your personal information for direct marketing purposes and for the subscription to our newsletter, you may change your mind at any time by emailing us at: studio@elvendesignart.com

COOKIES AND HOW WE USE THEM

A "cookie" is a small data file stored by your Web browser on your computer or mobile device. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system after 12 months. Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any personal information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

ONLINE ACCOUNT REGISTRATION

To make online shopping faster and easier, you may register on the ElvenDesignArt website. As a registered customer, you only have to enter your full name, shipping address and billing information once; they will be securely stored with us for your future use. Using your name and a password of your choice, you may access your account online at any time to add, delete, or change information.

If you are using a public computer, we strongly encourage you to LOG OUT at the conclusion of your session. Your information will still be stored with us but it will not be accessible to anyone else from that computer.

PAYMENT POLICY

Payment is currently accepted only via PayPal!

You are not required to have a PayPal account of your own in order to use this service in ElvenDesignArt shop.

PayPal transactions are subject to the PayPal Privacy Policy!

By selecting "Check out with PayPal" from your cart page, you will be able to enter your credit/debit card information directly into PayPal's secure processing system as a their guest in order to make your purchase. 
Placing your payment as a guest in Paypal means that all your credit/debit card information is handled directly into PayPal's system and not in ElvenDesignArt shop! Personal information provided on this website and payment transactions are transmitted through a secure server. We are committed to handling your personal information with high standards of information security.

We take appropriate physical, electronic, and administrative steps to maintain the security and accuracy of personally identifiable information we collect. Our website uses advanced encryption technology, like Secure Sockets Layer (SSL), to protect your personal information during data transport. SSL encrypts ordering information such as your name, address and payment info. Ready made creations will be shipped according to the scheduled processing times once payment in full has been received. 

EMAILS

You will receive promotional emails from us only if you have asked to receive them. If you do not want to receive newsletter emails from ElvenDesignArt you can contact us at studio@elvendesignart.com. 
Please allow us 3 business days from when the request was received to complete the removal, as some of our promotions may already have been in process before you submitted your request.

YOUR RIGHTS

If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. We describe these rights below:

Access. You may have the right to access and receive a copy of the personal information we hold about you by contacting us using the contact information below. Change, restrict, delete. You may also have rights to change, restrict our use of, or delete your personal information. Absent exceptional circumstances (like where we are required to store data for legal reasons) we will generally delete your personal information upon request.

Object. You can object to our processing of some of your information based on our legitimate interests and receiving marketing messages from us after providing your express consent to receive them. In such cases, we will delete your personal information unless we have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.

ACCEPTANCE

By using this website, you accept the policies set forth in this Privacy Policy.

ANY QUESTIONS?

We'll be happy to provide additional information or answer any questions.
Please Email us:
studio@elvendesignart.com

 

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